Finally, the two-day training came to a successful end .Our colleagues came back with many valuable lessons and they shared what they have learned with us on Monday morning meeting.

        We learn a lot from courses Efficient Staff Execution and Service Marketing:

       The first part is being 100% responsible for our company and our job. However, how to be responsible? First of all, we have to hold the 100% responsible attitude towards our business and work. Now that we choose GGIT, we should try to love it and take action.

     . We must finish our work according to the schedule with high quality and quantity as required. Any job assigned by our manager, we must finish it seriously even it is difficult for us. We should try to seek solution to solve the problem instead of looking for excuses to shrink responsibility. We need to do more things and take our responsibility actively, trying our utmost to do the best.

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Share the second content: the three caliper of responsibility inspection

1.Do what you say

For a person with good faith, people also don't cheat him/her, to the matter with good faith, everything is possible. The people who keep promise will be respected by others. The same to salesman also get clients’ favor. No matter what promise we give, we should try our best to achieve it and make customers satisfied.

2 Result-oriented

Setting a quantified goal for you, it concludes three aspects: time limit, valuable, accessible. For example: a salesman set a goal which clinches an 80 thousand dollars deal, and inspect this goal after an month, such time limit and valuable result-oriented stimulate us to go with our goal more clear and energetic

3. Immediate action

Action is more important than idea. If we want success, we need not only idea and determination but also action. An idea without action is nothing. So the strong execution is necessary. Action is more important than words. And it is the precondition of success.

           Our mates also share some experience about the topic “How to do your customer service well” in the morning meeting. Here are some ideas:

      1. The result of duel outside depends on the extreme training inside

       It’s common that an ordinary guy always gets all knowledge for a job in short time. But for the professional, he just learns one step once but practices it for million times. So the best way to success is to find a teacher for our career. And we should enhance basic skills, avoid “All covet, all lose”.

      2. The power of compliment

      We should not be mean to others of our applause. We should always clap our hand for others’ success sincerely. Praising is the cohesion of a kind heart from the bottom. Everybody need compliments from other people so as our clients. So it’s appropriate to give our customers applause. Don’t be so mean to them.

       3. Serving our clients with best quality

       The best service giving to our clients is that makes our clients have nothing to worry about and when they think of cooperating with other companies they would feel guilty about it. The soul of service is moving our customers. There are two things we have to do when we want to make good service to our clients: helping our clients directly and transcending our rivals. As members of Gold Gain International Ltd, it’s our duty to make our clients to be fans of our company though giving them high quality service.

The more we share, the more we learn from it. We get enormous benefits from the share of our colleagues. We believe that each members of GGIT can learn something from sharing and learn to share with others in our life. The growth of us makes our teams to be stronger. In the road of foreign trade field, we believe we will go further and wider. We also are looking forward to the coming of the next share, it will be more wonderful.